Position Summary
The Associate IT CTS Support Analyst supports JetBlue Crewmembers from within a team environment. Responsible for assuring JetBlue Crewmembers are provided efficient and timely first and second level support. Provide technical support to all Crewmembers and Crewmember Technologies. Identifies, finds, and solves technical issues. Answers Crewmembers requests for technical support. Records, tracks, and monitors requests to ensure timely resolution.
Essential Responsibilities
Minimum Experience and Qualifications
Preferred Experience and Qualifications
Crewmember Expectations:
Equipment:
Work Environment:
Physical Effort:
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