Job Description

Salary Wage/Grade: Hourly salary: 17.30/hour 

Position Summary: This is liaison position involving the support and coordination of services for caregivers and families who require diversion and prevention supports. The Family Partner will work in concert with the Brevard C.A.R.E.S. Care Coordinator to conduct strength discoveries and co-lead Family Team Conferencing. Effective performance requires a high degree of independent judgment and ability to function under the established policies, procedures and practices.

Technical/Functional Expectations:

1. Participating in Family Team Conferences - Essential Function: Participate in FTC's to serve as a support and to advocate for family perspective and choice.
2. Provider Meetings - Essential Function: Attend monthly provider meetings and quarterly reviews in order to obtain updated community resources and to identify community needs.
3. Relationship Maintenance - Essential Function: Foster and maintain ongoing relationships with family members, providers, and community resources in order to coordinate services and advocate for families.
4. Service Provider Liaison - Essential: Liaise with service providers, education system, DCF and SAMH in order to ensure services are culturally competent and linguistically sensitive.
5. Conduct Strength and Cultural Discovery-Essential Function: This position will meet directly with families to assess family strengths and help the family to identify their needs to achieve goals and family vision.
6. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Behavioral Competencies:

1. Customer Service: Able to anticipate and respond to customer needs, concerns, or questions in order to meet or exceed their expectations; help evaluate needs and options; show care and concern to demonstrate customer importance and value.
2. Consideration: Able to show respect for the feelings or needs of others; show courtesy and make others comfortable; attentive while others are speaking.
3. Integrity: Able to demonstrate consistency of words and actions; protect confidential information; practice what he/she preaches; do what is right even when no one is watching.
4. Trust and Respect: Able to demonstrate and treat others in an honest and straightforward manner; keep dealings with others confidential; keep word and follow through on commitments.
5. Self Control: Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict.
6. Team Work: Able to cooperate to build consensus; assist others to achieve team goals; participate in meetings so they are productive; take on extra work to meet team objectives.
7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.

Business Experience:

1. Va lid Driver's License - Essential: This position requires a valid driver’s license in order to travel throughout the County and requires $100,000/$300,000 bodily injury insurance coverage (per FL Statute) in order to transport clients.
2. 3 Years’ experience navigating the child welfare system: Prior experience navigating the child welfare system is required in order to be able to provide assistance and to access various services.
3. Formal experience as a consumer, foster or adoptive parent: This is required in order to successfully advocate for families and to provide assistance with resource linkages.

Educational and Experience Requirements:

1. AA/AS - Associates Degree or equivalent preferred.
2. 3 years’ experience navigating the child welfare system required.
3. Experience as a Consumer, Adoptive or Foster Parent preferred.

Physical Requirements:

1. Lifting 20 pounds
2. Sitting
3. Bending
4. Reading
5. Speaking
6. Listening
7. Typing
8. Writing
9. Standing
10. Pulling 20 pounds

Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at (321) 752-4650.

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