Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:
Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss , A&O Shearman , Ashurst , O'Melveny & Myers, PwC , KKR, and many others.
Strategic investors: Raised over $500 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.
World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.
Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.
Performance: 4x ARR in 2024.
Competitive compensation.
As a Technical Content Writer , you’ll play a critical role in scaling Harvey’s customer education efforts. Reporting to the Head of User Operations, you will develop structured, high-impact learning materials that empower professionals to master Harvey independently. Your work will drive product adoption, reduce support volume, and enhance overall customer success.
We’re looking for someone with a deep understanding of instructional design, technical writing, and content strategy—someone who can translate complexity into clarity and create scalable resources that support professionals at every stage of their Harvey experience.
This role is open to candidates in New York City, San Francisco, or remote workers who are located in the Eastern Time Zone (EST) to ensure optimal collaboration.
Develop and maintain self-help documentation to help customers navigate Harvey with confidence
Own and expand the Help Center, ensuring resources stay current with evolving product capabilities
Create high-impact education initiatives that streamline onboarding, accelerate mastery, and drive long-term customer success.
Work closely with Product and User Operations to automate knowledge delivery and reduce support dependency
Analyze user engagement and feedback to continuously refine and improve educational content
3+ years in technical writing, customer education, or instructional design
Proven ability to translate complex technical concepts into clear, concise content
Experience with content management systems, knowledge bases, and education platforms, with a focus on leveraging AI-driven tools for efficiency and scalability
Strong understanding of instructional design principles and learning psychology
Ability to work cross-functionally and adapt content for multiple audiences and skill levels
Data-driven mindset, with experience using analytics to optimize content effectiveness
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!
$95K – $115K • Offers Equity
Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
Class A Transport Driver Fuel JobDriver will start out in Denver Colorado, Hauling Hazmat Fuel Products to customers through dispatch. Driver needed should always be motivated and ready for mountain deliveries or local deliveries within Denver or Springs, NM, WY...
...You should have experience with traditional and modern technologies such as Databricks, Python, relational databases, Snowflake,... ...At least 3 years of experience working in cybersecurity or information technology At least 2 years professional data analysis experience...
...We are seeking an experienced Apartment Leasing Consultant to join our team for our community in Tempe. You will play a vital role in providing exceptional service and fostering a welcoming atmosphere for our community. Your responsibilities will include: Engage with...
**Join us and inspire with every cup!**At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every...
Seeking a BC/BE Vascular Surgeon to join well-established multi-specialty group. Enjoy an excellent referral system & an experienced... ...provides a variety of schools, friendly neighbors, year round outdoor/water activities, special events, shopping, dining & easy access to...